eReceivables’ philosophy begins first and foremost with our customer service orientation. We know there are many companies in the marketplace offering solutions for your business. What sets us apart? Why should you select one vendor over another? Two reasons: the product and the service supporting it. It doesn’t help a lot to purchase a solid product if you can’t get support you need when you need it. And we all know customer service is almost a thing of the past.
At eReceivables we see outstanding customer service as a business strategy, as a differentiator. With any vendor you are occasionally going to run into a problem. Then the question becomes how many phone calls and how high up the organization do you have to go in your vendor’s company to find someone who cares. With eReceivables you will find that person with your first phone call.
We believe our patented automated appeals process is an excellent tool for our customers, and when added onto our billing service it is a very powerful solution for recovering third party payments. Our products combined with our service philosophy give you the reason to select eReceivables.