All of the payers in the U.S. are accustomed to seeing appeals from eRecievables

Appeals

eReceivables has been submitting appeals to third party payers since 2003. We have appealed over a million claims. eReceivables is the largest processor of automated appeals solutions with over 100 hospitals under contract. Payers across the U.S. are accustomed to receiving appeals from eReceivables. There are vendors who offer “boiler plate” appeal letters, however, eReceivables’ patented process is supported by a database that is keeping track of all appeals activity. Our database knows when the appeal was submitted. It knows when the appeal was responded to by the payer. It keeps track of the payers’ requests for additional information, and of eReceivables’ responses to the payers’ requests for additional information. If appeals are not responded to the appeal is automatically escalated after 60 days to the payers’ compliance department, and the appeals keep being sent every 60 days until we receive a valid response/payment. The standardization of the appeal process allows for mass production. Mass production allows for processing efficiency and processing efficiency allows for repeated contact on smaller balance claims. eReceivables will not “cherry pick” the higher balances to work. High balance claims will receive their appropriate level of attention, but every claim, regardless of balance gets pursued.