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eReceivables

Redefining Revenue Recovery for Healthcare Providers

eReceivables is a leader in healthcare claims recovery and underpayment forensics, empowering hospitals, health systems, physician groups, and labs to recover more revenue, faster, with less effort. With over 20 years of experience, patented technology, and a proven track record, we help healthcare providers unlock missed revenue, reduce denials, and streamline the entire recovery process — with a focus on forensic underpayment audits, hard-to-process denials, and complex claim resolutions.

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Claim Axis

Recover aged, denied, and complex claims with precision.

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What it is:Claim Axis is our advanced recovery system designed to pursue and resolve denied and aged claims by engaging directly with payer appeals and compliance departments — not just relying on remittance or clearinghouse reprocessing.

Why it matters:

Healthcare providers often lack the bandwidth to follow up on older or small-balance claims, leaving revenue uncollected. Many vendors focus only on high-dollar accounts and abandon smaller balances. Claim Axis works every claim, regardless of balance or complexity, using automation and escalation that keeps claims active and moving toward resolution.

How it works:

The platform automates appeal submission, tracks payer responses, and escalates unresolved claims every 60 days to payer compliance teams, ensuring constant pressure and accountability until payment is secured.

Key differentiators:

  • Utilizes the provider appeals process to recover aged receivables

  • Minimal FTEs required – speeds up implementation

  • Unlimited claims capacity, including small-balance and aged claims

  • Proven ability to recover millions from claims other vendors have abandoned

Appeals Platform Claim Axis Automated

A High-Volume, Compliance-Driven System for Denials and Aged Claim Recovery

Claim Axis is the core platform powering eReceivables' national reputation for high-efficiency claim recovery. Designed to manage the full lifecycle of denied and aged claims, Claim Axis enables provider organizations to outsource the most time-intensive, underperforming segments of their revenue cycle — without sacrificing control, accuracy, or visibility.

With over 20 years of payer-side experience, Claim Axis automates appeals across thousands of claims while ensuring compliance-level scrutiny on every submission. It doesn't just submit claims — it challenges them. With payer-specific logic, repeat-cycle escalation, and detailed tracking, Claim Axis keeps every claim in motion until it's paid or fully exhausted.

Where Traditional Systems Fail — and Claim Axis Intervenes

Most provider-side platforms and clearinghouses are built to submit claims, not recover them. The Claim Axis platform fills this critical gap by intervening where traditional workflows stall:

  • Denials routed into clearinghouse resubmissions but never escalated

  • Small-balance claims written off due to internal cost constraints

  • AR teams overwhelmed with complex payer policy inconsistencies

  • Delays introduced by front-end remittance processors or offshore teams

  • Aging claims approaching timely filing deadlines with no follow-up

Claim Axis addresses all of these issues — not with more staff, but with scalable, rules-based automation.

Platform Functionality:

How Claim Axis Works

  • 1.

    Intake and Standardization

    Accepts placement files via secure file transfer

    Identifies duplicates in submissions, standardizes claim formats, and prepares for appeals and escalation

  • 2.

    Payer-Specific Appeals Generation

    Appeals are created using templates matched to each payer's adjudication policies

    Built-in logic handles variations in coding requirements, documentation, and submission preferences

  • 3.

    Timed Escalation Cycles

    Claims that receive no response within 60 days are automatically escalated to payer compliance departments

    Repeats every 60 days until final resolution.

  • 4.

    Real-Time Analytics and Controls

    Real time dashboards for status, audit trails, and outcome analysis

    Payer-level segmentation enables trend recognition, contract insights, and risk mitigation

  • 5.

    Full-Service Resolution Handling

    Appeals, follow-ups, escalations, and closure are all handled end-to-end

    Integrated directly into payer compliance queues — not front-line billing staff

    Responds to payers’ requests for information

Claim Axis Works

Core Differentiators

Direct-to-Compliance Routing — skips front-end clearinghouse appeals queues entirely.
High-volume capability with no limits — processes 10,000+ claims simultaneously without sacrificing performance.
Fully U.S.-based operations — all submission, escalation, and support activities are performed domestically.
No claim filtering or thresholds – every eligible claim is worked.
Proactive Claim Management — claims don’t sit idle waiting for follow-up; the system is designed for constant momentum.
Claim Types We Handle

Claim Types We Handle

Claim Axis supports an expansive range of claim categories across healthcare verticals:

Commercial, Medicare and Medicaid MCO plans.
DME, hospice, and lab reimbursements
Inpatient and outpatient hospital claims
Small balance claims
Physician group, radiology, and specialist claims
Aged claims up to and beyond 360 days

Transparent Reporting and Oversight

Claim Axis was built with accountability at its core. Each provider partner receives:

Weekly performance updates segmented by payer and appeal outcome
Aggregate reports that highlight trends, payer behaviors, and performance drivers for leadership review
Transparent Reporting
Conclusion

Conclusion: Claim Axis Is Not Just a Tool — It's a Recovery Engine

Unlike bolt-on RCM software or offshore appeal processors, Claim Axis is a fully managed, rules-based engine that becomes a dedicated extension of your revenue cycle. Whether you're dealing with new denials, legacy AR, or long-neglected small balances, this platform delivers discipline, automation, and results — without adding to your internal burden.

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Why Choose eReceivables?

  • No-Risk, Performance-Based Fees: Pay only for successful recoveries—no setup costs, no software fees.

  • Small Balance Recovery Expertise: High recovery rates on low balances boosting cash flow.

  • Comprehensive Coverage: Serving hospitals, physician groups, labs, radiology, DME, and hospice across all commercial and managed governmental payer types.

See the Impact Firsthand

Request a discovery call to learn how eReceivables can help you:

01

Resolve aged and complex claims

02

Recover underpayments you didn’t know you were missing

Join the Future of Revenue Cycle Management

With eReceivables, you gain more than a vendor you gain a dedicated partner invested in your financial success.

Request a Demo Schedule a Discovery Call
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