OverviewClaim Axis is the foundation of eReceivables’ advanced recovery model. Claim Axis is engineered to resolve denied and aged claims with unmatched consistency and efficiency.
Where typical clearinghouse tools fall short, Claim Axis takes over — using an escalation-based appeals strategy that interfaces directly with payer compliance departments, bypassing remittance channels and eliminating appeal delays. It processes every claim — regardless of age, value, or payer type — and keeps it in motion until payment or full exhaustion.
Denials that fall outside automated clearinghouse protocols
Small-balance claims deemed too costly to pursue manually
Reimbursement delays caused by payers' stalling tactics
Ineffective follow-up cycles due to staff shortages or internal bottlenecks
Claim Axis was built specifically to solve this problem — not by adding staff, but through scalable automation.
Claims are securely uploaded via file transfer.
Our intelligent appeals engine generates payer-specific submissions using structured templates aligned with each payer’s adjudication criteria.
Every appeal is time-stamped and tracked. If no payer response is received within 60 days, the system automatically escalates the claim to the payer’s compliance division and continues submitting appeals every cycle until payment or resolution.
Because Claim Axis is an automated system there are minimal eReceivables’ FTE requirements resulting in a more rapid implementation.
Works tens of thousands of claims without throttling. Small balance claims or larger balance claims, all are treated with equal intensity.
Unlike most vendors, we pursue all claims — not just high-dollar ones.
Claim Axis bypasses remittance processors and communicates directly with the compliance side of the payer organization.
All appeals, follow-ups, and escalations are managed by our U.S.-based team — no offshore outsourcing.
Commercial, Medicare and Medicaid MCO plans
DME, hospice, and lab reimbursements
Inpatient and outpatient hospital claims
Small balance claims
Physician group, radiology, and specialist claims
Aged claims up to 360+ days
Claim Axis isn’t software you license — it’s a fully managed recovery engine designed to handle what your RCM team can’t.
